If you have difficulty accessing any of our products, please send us an email at support [at] (replace [at] with the @ symbol).

If you have bought a product please include the transaction id/no and the email address you used to buy the product.

This email address is monitored regularly, but we are real people with real lives. Week-ends, holidays and night-time (GMT or BST London) may find us away from our desks. Replies may take longer in those cases.

We will try to get back to you as soon as possible!